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Digital Banking & Insurance

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Digital Banking & Insurance

Overhauling the client relationship

Customers have new and significant needs and expectations in their private and professional lives. Digital Banking aims to cater for those needs, and embodies the fast, general, in-depth and necessary evolution of a bank’s relationship with its customers. With the constant pressure of technological advances and web-based competitors, this relationship has entered into a period of long-lasting transformation that will deeply change banks’ organisation, processes, information technology and strategies for many years to come.

Bankers, you also need to take action internally

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Bankers, you also need to take action internally

Digital Transformation

What is the point of letting customers contact you by chat in the evening, if it still takes up to 72 hours for a new beneficiary account to be authorised? While digitalising customer relationships, invest in transforming your organisation and modernising the way you handle all day-to-day operations